Welcome to the official website of Kolombo NZ. Please read this Privacy Policy carefully before interacting with our website.Kolombo NZ (“we”, “our”, or “us”) operates the website https://kolombonz.com/ (hereinafter referred to as the “Service”).This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of our Service.We use your data to provide and improve our Service, including restaurant reservations, online orders, and customer communication. By using our Service, you agree to the collection and use of information in accordance with this policy.Our Terms and Conditions (“Terms”) govern all use of our Service and together with this Privacy Policy constitute your agreement with us.
Personal Data Personal Data means information about a living individual who can be identified from that data.
Usage Data Usage Data is information collected automatically when using the Service such as page visits and browsing activity.
Cookies Cookies are small files stored on your device to improve your browsing experience.
Data Controller Kolombo NZ is the Data Controller responsible for how your personal information is collected and used.
Service Providers Third-party companies or individuals who assist us in operating the website, processing orders, or analyzing website usage.
User The individual accessing or using our Service.
3. Information Collection and Use
We collect different types of information in order to:
Provide and maintain our website and services
Process restaurant orders or reservations
Improve customer experience
Communicate with customer
4. Types of Data Collected
Personal Data
When using our Service, we may ask you to provide certain personal information including but not limited to:
Name
Email address
Phone number
Delivery or billing address
City, State/Province, Postal Code
Order information
Cookies and usage data
We may use your Personal Data to contact you regarding:
Order confirmations
Reservations
Customer support
Promotions or special offers
You may opt out of marketing emails at any time by using the unsubscribe option.
Usage Data
We may collect information that your browser sends whenever you visit our website.
This may include:
IP address
Browser type and version
Pages visited
Date and time of visits
Time spent on pages
Device identifiers
Diagnostic data
This helps us improve our website and customer experience.
Location Data
We may use location information to:
Provide accurate delivery services
Improve service availability in your area
You can disable location services through your device settings.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve our website experience.
Examples include:
Session Cookies – Used to operate our website Preference Cookies – Remember user settings and preferences Security Cookies – Improve security Advertising Cookies – Show relevant promotions or advertisements
You can configure your browser to refuse cookies, but some parts of the website may not function properly.
5. Use of Data
Kolombo NZ uses collected data to:
Provide and maintain our website and services
Process food orders and reservations
Improve website functionality
Provide customer support
Monitor usage of our Service
Send updates, promotions, or offers
Prevent fraud or technical issues
Fulfill legal obligations
6. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Data may also be retained when required to comply with legal obligations, resolve disputes, or enforce our policies.
7. Transfer of Data
Your information may be transferred to and maintained on computers located outside your region where data protection laws may differ.
By using our Service, you agree to such transfers.
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
8. Disclosure of Data
We may disclose your personal information:
Legal Requirements
If required by law or government authorities.
Business Transactions
In case of merger, acquisition, or asset sale.
Service Providers
To trusted third parties who assist in operating our business such as:
Payment processors
Website hosting providers
Delivery platforms
These parties are required to protect your information.
9. Security of Data
We take appropriate measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
While we strive to protect your information, we cannot guarantee absolute security.
10. Service Providers
We may use third-party companies to support our services, such as:
Website hosting services
Payment processing services
Analytics tools
These providers access personal data only to perform tasks on our behalf.
11. Analytics
We may use analytics services to understand how visitors use our website and improve our services.
12. Payments
If you place an order through our website, payment processing may be handled by third-party payment providers.
We do not store credit or debit card details. Payment information is handled directly by the payment provider according to their privacy policies.
These providers comply with PCI-DSS security standards.
13. Links to Other Sites
Our website may contain links to third-party sites such as:
Social media platforms
Online ordering platforms
Payment gateways
We are not responsible for the privacy practices of those websites.
14. Children's Privacy
Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will remove it promptly.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page, and the updated policy will become effective immediately after publication.
We encourage users to review this page periodically.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us:
